Holiday Hustles: The Season of Scams

Infographic of online shopper sitting behind their laptop in their christmas theme decorated living room with a bunch of digital scam symbols across the image depicting how Christmas is filled with holiday hustles and is the season of scams

December arrives with a familiar energy. Cities soften under lights, inboxes fill with sales and special offers, and people finally slow their pace enough to reflect on the year. Even in a professional setting, there is a sense of warmth, anticipation and generosity that only the festive period seems to create.

It is a wonderful season, although it also creates a very particular behavioural landscape. People feel more trusting, more hurried, more open to opportunities, and more eager to wrap up loose ends before the year closes. These are natural impulses. They make the end of the year feel lighter and more hopeful. They also explain why scammers, fraudsters and opportunistic criminals wait for December like everyone else. This is not because holiday time is inherently dangerous. It is simply a moment when human behaviour becomes predictable.

Understanding the psychology behind holiday fraud does not take away the festive spirit. It protects it by exploring how mindset, emotion and habit shift in December. People and businesses can enjoy the season without the sense of looming risk that usually surrounds fraud discussions. The point is not to fear the holidays. The point is to understand how we move through them.

 

Seasonal Generosity: When Good Intentions Create Blind Spots

Generosity sits at the core of holiday culture. People buy more, give more and donate more. This uplifting instinct can also create blind spots. When people act quickly to help, support or share, decision-making becomes emotional rather than analytical.

Criminals understand this pattern. They design scams that tap into a person’s natural desire to “do something kind”. Fake charity drives, urgent donation requests, and emotional stories often appear during December because they rely on good intentions rather than cold calculations. It does not make people careless. It makes them human.

There is nothing wrong with acting generously, although pausing to verify before giving ensures that the kindness lands where it is needed and not where it is exploited. A brief moment of checking protects both the person and the spirit of the season.

 

The December Hurry: Why Urgency Disarms People

December feels shorter than other months. Work deadlines collide with personal responsibilities. People speed up so they can slow down later. This rush affects the cognitive space needed for clear judgment.

Urgency is one of the most powerful tools in any scam. Whether it is a “flash sale ending in 10 minutes”, a “final invoice before shutdown”, or a last-minute travel deal that looks too good to ignore, scammers use pressure to reduce thinking time. When people feel pressed, they rely on instinct instead of analysis.

The key insight is simple: December urgency is expected. Everyone feels it. That makes it easier to step back and ask, “Is this pressure real or engineered?” Reclaiming a few seconds of thought often disrupts an entire scam.

 

Feel-Good Bias: When Positive Emotion Lowers Guard

People make different decisions when they feel relaxed, festive or optimistic. These emotional shifts are natural and healthy, although they can lower awareness of inconsistencies.

For example, people may click a link in a holiday card email that they would ignore in July. They might trust an online shop with a festive theme even if they have never heard of it before. A beautifully designed fake sale page can feel more legitimate simply because the person is in a positive mood.

Feel-good bias does not imply naivety. It shows how strongly emotion influences perception. The solution is not to reduce joy. It is to combine joy with just enough awareness to notice the details that matter.

 

Social Expectations: The Pressure to Participate

December brings social expectations. There are year-end functions, team gifts, Secret Santa events, shared meals and travel arrangements. These activities create small but meaningful pressures to join, contribute or respond quickly.

Social scams often target these expectations. Gift card scams rise in December because they align with the gifting culture. Fake event invitations appear because people expect social gatherings. Fraudulent travel booking sites spike because employees make last-minute plans.

Understanding this pattern helps people identify what is genuinely expected and what is artificially created to mimic the season. Clarifying small details stops large problems.

 

Digital Exposure Peaks: More Clicks, More Touchpoints

Although December feels more relaxed, digital activity increases. People browse more, shop more online and follow more links. They check emails more often for delivery notices, booking confirmations, sales alerts and festive messages.

This increased activity creates a wider attack surface. Scammers rely on volume. If a person receives twenty holiday emails in a day, a malicious one can slip through because it blends into the festive clutter.

The solution is not to disengage. It is to maintain a simple habit: open fewer links directly, navigate to sites manually, and look carefully at sender information before interacting. These small behaviours protect the enjoyment of the season without adding stress.

 

The End-of-Year Mindset: Closure Before Caution

People naturally want to finish tasks before the year ends. In business, that might include clearing invoices, approving payments, resolving outstanding issues or completing compliance requirements.

This mindset of “closing the year properly” is healthy, although it can shift attention to speed rather than accuracy. Fraud attempts often mimic legitimate end-of-year processes. Fake invoices, altered bank details and spoofed emails may arrive when internal teams are rushing to finalise paperwork.

Awareness of this pattern encourages teams to maintain verification standards even in the final stretch of the year. Closure should never require sacrificing caution.

 

Why Understanding Behaviour Matters More Than Detecting Scams

Most fraud discussions focus on the scam itself. December is a reminder that the real focus should be on behaviour. When people understand how their decisions shift during the festive season, they are better equipped to recognise when something feels off.

These psychological insights create space for a balanced and positive approach to risk:

  • People can enjoy the season while staying aware
  • Businesses can maintain momentum without creating fear
  • Teams can look after each other during a busy time
  • Awareness becomes prevention without becoming anxiety

Fraud thrives on predictability. When people understand their own holiday habits, they stop being predictable.

 

A More Positive December: Awareness Without Alarm

The goal for this season is not vigilance that ruins the mood. It is awareness that protects it. Small, thoughtful habits offer the best defence:

  • Slow down during moments of urgency
  • Verify when emotions feel heightened
  • Trust instinct when something feels “slightly off”
  • Choose secure links and legitimate platforms
  • Take time to ask small questions before big decisions

These actions do not interrupt the festive spirit. They strengthen it. They allow people to enjoy the holidays with confidence in their own judgment.

 

Looking Ahead: A Transition to Week 2

As December continues, the focus shifts from understanding risk to celebrating progress. People and businesses have navigated a challenging year and still closed gaps, improved systems and strengthened their awareness. There is a great deal to acknowledge and appreciate.

Next week’s blog explores these wins in more detail, offering a positive reflection on the year’s achievements and the lessons that carry into the new year.